At IES, we believe our products are your investments. We are here for you to make the most effective use of our products.
With every purchase, you are entitle for FREE training - T&C apply, contact us for more info.


NEO Basic - Duration: 1/2 day

  • NB1: NEO screen layout and views
  • NB2: How to run NEO reports
  • NB3: Chart features
  • NB4: Table features
  • NB5: Export results from NEO
  • NB6: Global search
  • NB7: Using some of NEO objects (Favourites, Themes, Batch Run, etc.)
  • NB8: Event View and error reporting

NEO Intermediate - Duration: 1 day

  • NI1: Add, modify and delete NEO objects
  • NI2: Create report using exisiting variables
  • NI3: Report styling
  • NI4: Creating favourites
  • NI5: Batch Run, Batch Run Builder and Batch Run Compare
  • NI6: Document Run

NEO Advanced - Duration: 1.5 days

  • NA1: Create variables with SQL query
  • NA2: Running and debuging variables
  • NA3: Time Classification variables
  • NA4: Reports with variables
  • NA5: NEO Data Service
  • NA6: Alerts
  • NA7: NEO Scripting - Basic Introduction

NEO Admin - Duration: 1/2 day

  • NM1: NEO Installation
  • NM2: Configuring NEO and the databases
  • NM3: Object importers
  • NM4: Security


NEOpoint Training - Duration: 60 mins

  • NP1: Selecting Favourites, running reports, view result
  • NP2: freezing, steps, report history, event view, themes
  • NP3: Interactive dashboard building, save as HTML
  • NP4: Data services, example with Excel
  • NP5: Setup Alerts
  • NP6: NEOpoint mobile app


NEOmobile Training - Duration: 60 mins

  • Overviews, pinning reports, region panels, interconnector panels
  • Tabs: Market Events, Live Gen, Forecast Price, NOS Outages, Binding Constraints, Local Price Adjustment
  • Market Events history
  • Network View
  • Constraint View
  • All NEOmobile Reports
  • Available Dashboards
  • Alerts
  • Mobile app
  • Help

Query Tool

Query Tool Training - Duration: 30 mins

  • Installation and initial use
  • Open connection, view schemas and tables
  • Instant SELECT statement from tables, run SQL Query
  • Edit and export results
  • Design view, event view
  • Using data service


PROPHET Introduction – 1/2 day

  • PI1 – Working with PROPHET. The PROPHET user interface
  • PI2 – Creating and running scenarios
  • PI3 – Reporting in PROPHET
  • PI4 – Changing model parameters
  • PI5 – Bidding options

PROPHET Basics – 1 day

  • PB1 – Working with PROPHET. The PROPHET user interface
  • PB2 – Creating and running scenarios
  • PB3 – Reporting in PROPHET
  • PB4 – Changing model parameters
  • PB5 – Advanced scenarios
  • PB6 – Bidding options
  • PB7 – Fuels and emissions
  • PB8 – Hydro modelling
  • PB9 – Intermittent generation
  • PB10 – Troubleshooting in PROPHET

Custom Training

We can cater bespoke training courses tailored to the customer's requirements. Customer can choose and combine subjects from courses above.

We also offer "Refresher" training courses for our existing customers, for example NEO Refresher training may consist of Revisiting any subjects from previous NEO training and or going through new features in the latest NEO.