Privacy Statement

Intelligent Energy Systems (IES) is committed to protecting your privacy and handling your personal information responsibly. Although we are a small business and may not be required to comply with the Australian Privacy Act 1988 (Cth) due to our annual turnover being under $3 million, we choose to follow the Australian Privacy Principles (APPs) as a commitment to transparency and respect for your privacy.

1. What Information We Collect

We may collect personal information from you when you interact with our website, contact us, or use our services. This information may include:

• Your name

• Email address

• Phone number

• Business or organisation details

• Any other information you provide to us directly

We may also collect non-identifying information such as IP address, browser type, and browsing behaviour through the use of cookies or analytics tools.

2. How We Use Your Information

We collect and use your personal information to:

• Provide our services to you

• Communicate with you about your enquiries or services

• Improve our website and user experience

• Comply with legal obligations (if applicable)

We do not sell, rent, or trade your personal information to third parties.

We also do not share any details about how you use our products or services with other clients, third parties, or the public. All information related to the services we provide you, including usage data, business practices, or results, is treated as strictly confidential unless we have your explicit written consent or are required to disclose it by law.

3. Disclosure of Information

We may disclose your personal information:

• To service providers who assist us in operating our website or business (e.g. IT support, hosting providers), under confidentiality agreements

• When required by law or government authority

• With your consent or as otherwise permitted by law

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes using secure systems and limiting access to authorised personnel only.

5. Access and Correction

You have the right to request access to any personal information we hold about you and to request correction if it is inaccurate. To do this, please contact us by email on ies@iesys.com.au.

6. Cookies and Website Analytics

We use cookies and similar technologies to enhance your experience on our website and analyse usage. You can choose to disable cookies through your browser settings, although this may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@iesys.com

Legal Disclaimer:

We adopt privacy best practices in line with the Australian Privacy Principles (APPs).